Privacy Policy for Alera.cc

 

Last Updated: November 19, 2024

 

Welcome to Alera.cc (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and services (collectively referred to as the “Service”).

 

1. Information We Collect

We collect the following types of information:

 

a. Personal Information

We may collect personal details that you provide directly, including:

·      Contact Information: Name, email address, phone number, address, and company name.

·      Account Information: Details you provide when creating an account (if applicable).

 

b. Usage Data

We automatically collect certain information about your interaction with our Service, such as:

Log Data: IP address, browser type, pages visited, date and time of access.

Device Information: Type of device used, operating system, and settings.

 

c. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information and enhance your experience. You can manage or disable cookies via your browser settings.

 

2. How We Use Your Information

We may use the collected information for the following purposes:

·      To Provide and Maintain Our Service: To ensure optimal functionality and to address technical issues.

·      To Communicate With You: For account management, customer support, and to share important updates or promotional content.

·      To Improve User Experience: Using analytics to understand usage patterns and improve our offerings.

·      To Ensure Security: Monitoring and analysing usage to protect against fraud and other harmful activities.

·      For Marketing Purposes: Sending newsletters, promotional content, and relevant offers, where you have consented.

 

3. How We Share Your Information

We will not sell or lease your personal information to third parties. We may share your data in the following ways:

 

a. Service Providers

We engage third-party vendors to assist us with services like hosting, data analysis, and email communication. These providers have limited access to your data and are obligated to protect it.

 

b. Compliance with Legal Obligations

We may disclose your information to comply with laws, regulations, or legal requests, and to protect our rights or respond to legal proceedings.

 

c. Business Transfers

In the event of a merger, sale, or reorganization of our company, your information may be transferred as part of the transaction.

 

4. Data Security

We implement a range of security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

 

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

·      Access: Request a copy of the personal data we hold about you.

·      Correction: Request the correction of inaccurate or incomplete information.

·      Deletion: Request that we delete your personal information.

·      Objection: Object to or restrict our data processing activities.

·      Data Portability: Request a copy of your information in a structured, commonly used format.

 

To exercise any of these rights, please contact us at [email protected].

 

6. Cookies and Similar Technologies

We use cookies to personalize content, provide social media features, and analyse our traffic. You can choose to accept or decline cookies through your browser settings. Some cookies are essential for the operation of our website.

 

7. Third-Party Links

Our Service may contain links to third-party websites that we do not control. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any site you visit.

 

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your information, please contact us.

 

9. Children’s Privacy

Our Service is not directed toward children under the age of 13. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us immediately.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]

 

By using our Service, you consent to this Privacy Policy. If you do not agree with the terms, please discontinue use of our Service.